Charter Communications announced on March 15, 2020, that it will be offering Spectrum Internet Only services to customers during these critical times! Households having K-12 school and/or college students can enjoy Spectrum broadband and Wi-Fi access. This promotion is currently scheduled to last for 60 days after March 16th.
The company is planning to reach out to school districts to raise awareness in communities that their services are now available for free. More and more students can now continue their education from home. According to its spokesperson, it will be essential to have broadband Internet access as the country is working collaboratively to contain this pandemic, in order to ensure everyone stays connected and can work remotely.
The Main Points of the Offer
Here is what the press release by the provider has to say about the offer:
- The broadband subscription is for ‘households with K-12 school and/or college students’. Any service tier up to 100 Mbps is available. The provider will also waive off the installation fee for new student households.
- The Spectrum Internet Assist program will continue for the eligible low-income households carrying speeds of 30 Mbps.
- Open Wi-Fi hotspots across its footprint for the public.
- There won’t be any hidden charges or data caps.
There are still millions of low-income Americans with no access to Internet service at home. In uncertain times like these, for kids of such families, it gets difficult to continue learning and stay connected. Families are encouraged and in some places mandated to stay at home.
It’s not just schools, businesses have closed as well. Internet connectivity becomes even more important during this crisis.
Can Spectrum Handle the Demand?
The advanced network of Charter will ensure more than 29 million customers (businesses, healthcare facilities, first responders, government offices, etc.) across 41 states stay connected. Charter’s network is built for sustaining maximum capacity during peak hours which is usually evening. Even if there is a surge during the day, that would be within the capability of the network to manage.
The provider is planning to closely monitor Internet usage and is prepared to deliver reliable connectivity. It has workforce continuity plans in place to adjust to the demands and serve customers and employees. It will take possible measures to ensure Spectrum Internet speed isn’t compromised at any cost.
A high demand is anticipated and the provider is going to stay on top of this making sure it’s customers get access to the service as quickly as possible. The equipment for the service will be shipped by mail and customer will have to set it up by themselves. This will keep the wait time for installation to the minimum.
What Happens After 60 Days?
After 2 months, the service will no longer be free. Regular monthly pricing will take effect. However, customers can cancel or change plans. Not to forget, Spectrum doesn’t have annual contracts, it’s a month to month provider.
About the Internet Assist Plan
After 60 days, if a customer would like to continue Spectrum’s Internet services, they can sign up for their Internet Assist plan. However, this high-speed Internet plan is exclusively created for qualified households. Using quality Internet services like these won’t break anyone’s bank.
You get the following benefits:
- 30 Mbps Internet speed
- Free modem
- Optional in-home Wi-Fi at $5 per month
- No data caps
- No contracts
To be eligible for this program, at least one individual from a household must be receiving one of the following benefits:
- Supplemental Security Income (for individuals aged 65 and above only)
- National School Lunch Program
- Community Eligibility Provision of the National School Lunch Program
The company is pretty confident that it can handle additional usage without impacting the service of the current users. That’s a great thing.
If you or anyone you know would like to enroll for this offer, dial 1-866-200-7644.
This offer is for those only who don’t already have a Spectrum broadband subscription.